Uber is famous for telling users theres no need to tip. You dont need cash when you ride with Uber, the company explains on its website. Once you arrive at your destination, your fare is automatically charged to your credit card on filetheres no need to tip.The implication is that you dont need to tip because your tip is built into the fare.
But that’s actually not true. As part of an agreement Uber reached Thursday to settle class-action lawsuits in California and Massachusetts, the company is being forced to make two big clarifications on its tipping policies.
First, Uber will have to clearly state that, contrary to what riders might believe, tips are not included. Second, it has agreed that “its policies do not prohibit a driver from putting up signs or requesting a tip.” The settlement is pending approval by a federal judge.
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